The first step in logging into your Microsoft Exchange email server is to enter your email address.
Hiri will then check if you are using Office 365, outlook.com, live.com, msn.com. If it cannot detect any of those, we will bring you to a login page for Microsoft Exchange (remember, we do not support Gmail or other IMAP providers). At this point you should see the screen shown below.
Fill in your password and username.
Specifying your username
The username field can be tricky to get right, so it's worth experimenting. It can take several forms:
- simple username: Example:
kevin - username same as email address. Example:
kevin@hiri.co - User Principal Name - username@domain. Example:
kevin@mail.hiri.co - NT username, the format you use to log on to Windows - DOMAIN\username. Example:
mail.hiri.co\kevin
Generally you can leave the "autodiscover" checkbox checked. This assumes that autodiscover is enabled on your server.
If "autodiscover" is switched off on your Exchange Server
If autodiscover is switched off on your server you may need to manually configure some connection details.
Start by unchecking the "autodiscover" checkbox, when you do this, you will see the screen below:
If you're in doubt about these settings, please ask your Exchange server administrator about the exact domain name of your company server and authentication methods.
Two factor authentication
You should usually be able to log in via Exchange using your email address and password. If you have two-factor authentication enabled on your account, you'll need to generate an app password, and you can use Microsoft's instructions for how to do that.